In this blog post, you will explore the opportunities and trends of AI and app innovation, and how they can help you enhance your customer experiences, optimize your costs, and disrupt your industry. You will hear from Mike Thibodeau, the App Innovation and AI Lead at Microsoft Canada, who will share some insights and best practices on how to unlock the power of AI and app innovation for your business. Some of the key takeaways from this blog post are that innovation is not just about technology, but also about people, processes, and culture. It requires curiosity, collaboration, and continuous learning.
AI and app innovation are two powerful trends that can help you enhance your customer experiences, optimize your costs, and disrupt your industry. According to Mike Thibodeau, one of the keys to success is to focus on the customer. This involves understanding their needs and pain points, and using AI and app innovation to address them.
“If you were to have to cook a single chicken breast, just shutting your oven off faster once it’s done, rather than just, maybe using a a countertop oven or an air fryer that might use 10 minutes of energy. It’s [not] until you rethink the problem statement, [otherwise] all you’re doing is trying to squeeze as much efficiency and you’ll never get there, unless you use the right tool for the right job, and I think that’s what we need to do is how to empower people with the right tools for the right job..”
Michael Thibodeau, the App Innovation and AI Lead at Microsoft Canada
Another key to success is to embrace a culture of experimentation and continuous learning. This involves being curious, collaborating with others, and being willing to try new things. Mike suggests setting up innovation labs or hackathons, where teams can come together to brainstorm and prototype new ideas.
Of course, unlocking the power of AI and app innovation is not without its challenges. It can be a complex and time-consuming process, and there may be resistance from stakeholders who are used to the status quo. However, with the help of partners like Invero and Microsoft, you can overcome these challenges and successfully unlock the power of AI and app innovation.
In addition to focusing on the customer and embracing a culture of experimentation and continuous learning, it’s also important to have a clear strategy for AI and app innovation. This involves identifying the areas where AI and app innovation can have the greatest impact, and developing a roadmap for how to achieve your goals.
One way to develop a strategy for AI and app innovation is to conduct a thorough analysis of your business processes and customer journeys. This can help you identify areas where AI and app innovation can help enhance your customer experiences, optimize your costs, and disrupt your industry.
Once you have identified the areas where AI and app innovation can have the greatest impact, it’s important to prioritize your efforts and allocate your resources accordingly. This can involve setting up dedicated teams to focus on AI and app innovation, and providing them with the tools and resources they need to succeed.
In conclusion, unlocking the power of AI and app innovation involves focusing on the customer, embracing a culture of experimentation and continuous learning, having a clear strategy, and prioritizing your efforts. By following these principles, you can unlock the power of AI and app innovation for your business and stay ahead of the competition.
Learn more about building a culture of innovation through application modernization by watching the full episode of The Invero Show that delves into this topic with Mike Sparling the COO & CTO of Multi-Health Systems, Michael Thibodeau and Craig Slack, Invero’s CTO and Founder. The episode was hosted by Shawn Ambrose, Invero’s Chief Revenue Officer.
The panelists share their insights and experiences on how to transform legacy applications, leverage AI and cloud technologies to empower teams to experiment and collaborate. They also gave some advice and tips on how to foster a culture of innovation, embrace help from partners, and pilot and test new solutions with customers. The show includes a presentation by Mike Thibodeau on Microsoft’s view of innovation, followed by a facilitated panel discussion between each of the guest speakers.
